The opportunity timeline

• Overview

  Strategic Partners LLC is hiring a Technical Support Specialist in Rapid City, SD.

• Role description

  We want a Technical Support Specialist at Strategic Partners LLC who treats every SD objection as a clue, not a wall. Trade 4 years of Customer Satisfaction Surveys for $54,000 - $84,000 and you also get sales marketing ownership and a Strategic Partners LLC crew that wants you to win.

  Key Responsibilities

  • Show up at Rapid City, SD networking nights with a reason to follow up
  • Feed sales the Five9 signals that say a buyer is ready now
  • Set the weekly cadence that keeps Strategic Partners LLC reps accountable
  • Keep Rapid City renewals from slipping by owning the timeline
  • Lead feedback-hungry go-to-market efforts for products launching in SD
  • Own the funnel from first click to closed-won, top to bottom
  • Report on attribution and channel ROI to inform the $54,000 - $84,000 budget cycle
  • Coach the Technical Support Specialist team off discounting and onto value selling

  What You'll Bring

  • A point of view, held loosely and defended well
  • At least 4 years of standing behind your own estimates
  • A solid foundation in Complaint Handling, refined over 3+ years
  • The composure to deliver bad news early and clearly
  • Fluency across Customer Satisfaction Surveys and Problem Solving, with strong opinions on both

  Strategic Partners LLC has made Rapid City, SD synonymous with data-honest, dependable sales marketing work that outlasts the hype cycles. Respect for your craft and your life outside it sits at the core of how Strategic Partners LLC operates.

  You will see $54,000 - $84,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Rapid City office.

  The freshness clock just ticked over, and this Technical Support Specialist slot stays open.

  Bring your Goal Setting expertise to Strategic Partners LLC and apply this week.

• Required skills

  • Customer Feedback Analysis
  • Complaint Handling
  • Customer Satisfaction Surveys
  • Inbound Call Handling
  • Five9
  • CRM Software
  • Patience
  • SLA Management
  • Problem Solving
  • Relationship Building
  • Goal Setting

• Benefits & perks

  • Severance package
  • Lactation support and nursing rooms
  • Health Savings Account (HSA) with employer contribution
  • Coffee Bar
  • LinkedIn Learning access
  • Health Insurance

• Apply before 2026-11-24

  Submit your application for this Internship sales_marketing position.