The opportunity timeline

• Overview

  Media Innovation Corp is hiring a Technical Support Specialist in Portland, ME.

• Role description

  Most sales marketing teams chase volume, but Media Innovation Corp's Technical Support Specialist role is built around the few accounts that move everything. Here you'll combine 1 years of know-how with $45,000 - $65,000, full project ownership, and a team that has your back.

  Key Responsibilities

  • Run experiments on sales marketing messaging and keep only what converts
  • Keep a finger on competitor pricing across ME
  • Sharpen the Technical Support Specialist value prop for each vertical we touch
  • Hand marketing the field intel that sharpens next quarter's ads
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Qualify hard, so the junior team only chases real money
  • Analyze campaign metrics and optimize spend against revenue targets

  What You'll Bring

  • Experience supporting cross-functional teams in a junior capacity
  • Proven follow-through, measured in shipped things rather than good intentions
  • Judgment seasoned by at least 1 years of real consequences
  • Comfort steering sales marketing conversations toward a decision
  • An eye for the fast-moving detail that separates fine from finished

  Media Innovation Corp exists for one stubborn reason: the sales marketing tools everyone settled for were never good enough, so we rebuilt them from Portland, ME. The unwritten rule in Portland is simple: leave the codebase kinder than you found it.

  Here is the deal: $45,000 - $65,000, a mentor who answers, benefits that hold up, and a flexible remote schedule that fits real life.

  Right now we are scheduling first-round calls for Portland, ME-based candidates.

  If you can picture yourself owning the Technical Support Specialist work here, picture it harder and apply.

• Required skills

  • Help Scout
  • Omnichannel Support
  • Data Entry
  • SLA Management
  • De-escalation
  • Jira Service Management
  • Customer Journey Mapping
  • Intercom
  • Live Chat Support
  • Cross-Functional Collaboration
  • Communication
  • Strategic Planning

• Benefits & perks

  • Internet Reimbursement
  • Commuter Benefits
  • Dependent care FSA
  • Paid volunteer days
  • Yoga Classes
  • Nap Pods
  • Partner Discounts
  • Flexible working hours
  • Corporate gym and entertainment discounts
  • Happy hours and social events
  • Referral bonus program
  • Diversity and inclusion programs
  • Standing desk and ergonomic equipment
  • Equipment Allowance

• Apply before 2026-12-21

  Submit your application for this Remote sales_marketing position.