The opportunity timeline

• Overview

  InnovateNow is hiring a Technical Support Specialist in Stamford, CT.

• Role description

  When the Stamford pipeline gets quiet, InnovateNow's Technical Support Specialist is the one who makes it loud again. Sum it up however you want — temporary Technical Support Specialist, $110,000 - $157,000, 6 years of Email Support, and a stake in InnovateNow that only deepens.

  Key Responsibilities

  • Nurture the slow sales marketing leads until timing flips in our favor
  • Plant InnovateNow in the sales marketing conversations buyers already trust
  • Coach the Technical Support Specialist team off discounting and onto value selling
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Run experiments on sales marketing messaging and keep only what converts
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Dig into Customer Success funnels and fix the step where buyers vanish

  What You'll Bring

  • Working knowledge of Live Chat Support alongside transferable Coaching chops
  • A flexible attitude and eagerness to learn new skills
  • Judgment seasoned by at least 7 years of real consequences
  • Hands-on Customer Success experience that survives a whiteboard interview

  Trusted by businesses nationwide, InnovateNow operates a boldly-pragmatic sales marketing platform from its Stamford base. Our team in CT keeps a running list of what we'd do differently, and we actually act on it.

  We set the base at $110,000 - $157,000 and build outward with growth coaching, a mentor, benefits, and hours you genuinely control.

  Fresh as of this morning, InnovateNow marked the senior seat available.

  Trade the maybe-someday for a definitely-now and apply to InnovateNow this afternoon.

• Required skills

  • Live Chat Support
  • Kustomer
  • Customer Success
  • Time Management
  • Email Support
  • Coaching
  • Process Improvement

• Benefits & perks

  • Career coaching
  • Pet-Friendly Office
  • Discounts on company products
  • Burnout prevention resources
  • Free financial planning services
  • Industry membership dues
  • Pool Table
  • Severance package
  • 401(k) Plan
  • Personal Days
  • Annual salary reviews
  • Referral Bonuses
  • Commuter benefits
  • Adoption Leave

• Apply before 2026-11-20

  Submit your application for this Temporary sales_marketing position.