The opportunity timeline

• Overview

  Eastdil Secured is hiring a Technical Support Specialist in Hartford, CT.

• Role description

  Think of this Technical Support Specialist job at Eastdil Secured as part strategist, part hunter, all results, with Stakeholder Management sharpening every move. You won't find a tighter fit if you've got 5 years, want $72,000 - $105,000, and crave a sales marketing team that lets you lead.

  Key Responsibilities

  • Mentor junior reps on outreach cadence and objection handling
  • Feed sales the Avaya signals that say a buyer is ready now
  • Own the full sales cycle from initial outreach to signed contract
  • Sharpen the Technical Support Specialist value prop for each vertical we touch
  • Decode why CT buyers say yes and double down on it
  • Translate Avaya dashboards into stories the sales floor actually uses
  • Position Eastdil Secured against competitors with clear, differentiated value props

  What You'll Bring

  • Sound instincts for reading a room you've never been in before
  • Strong rapport-building skills and a genuinely positive presence
  • Authorized to work in the United States without sponsorship
  • Comfort with an Eastdil Secured pace that rarely sits still
  • Comfort owning the unglamorous middle of a freelance project
  • At least 3 years building expertise within the sales marketing space
  • The kind of curiosity that reads the docs before asking

  Here at Eastdil Secured, we combine refreshingly-candid engineering with a relentless focus on the customers we serve in Hartford, CT. The team trusts each other to do the right thing without constant oversight or micromanagement.

  The headline reads $72,000 - $105,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Project Management.

  Nothing stale here: the Technical Support Specialist slot was re-confirmed open earlier today.

  If the Technical Support Specialist role sounds like your next chapter, send us your application and let's talk specifics.

• Required skills

  • Account Management
  • Cold Calling
  • ServiceNow
  • Avaya
  • Verbal Communication
  • Problem Solving
  • Knowledge Base Management
  • Project Management
  • Stakeholder Management
  • Strategic Planning

• Benefits & perks

  • Career coaching
  • Childcare Assistance
  • Accrued vacation time
  • Four-day work week
  • Housing Allowance
  • Volunteer time off (VTO)

• Apply before 2026-12-29

  Submit your application for this Freelance sales_marketing position.