The opportunity timeline

• Overview

  Commerce Solutions Group is hiring a Technical Support Specialist in Great Falls, MT.

• Role description

  Commerce Solutions Group is searching Great Falls for a Technical Support Specialist who reads a buyer's hesitation before the buyer does. Read it as a $54,000 - $78,000 invitation to own sales marketing work in Great Falls, backed by a mid-level title and 4 years of trust.

  Key Responsibilities

  • Report on attribution and channel ROI to inform the $54,000 - $78,000 budget cycle
  • Decode why MT buyers say yes and double down on it
  • Pitch Commerce Solutions Group's impact-driven offering to buyers who haven't heard of us yet
  • Run the mid-level account like it's the only one that matters
  • Keep the messaging consistent from Great Falls, MT billboards to cold DMs
  • Sell the detail-focused roadmap, not just today's feature set
  • Hand marketing the field intel that sharpens next quarter's ads

  What You'll Bring

  • A writer's ear for tone in a high-stakes email
  • Resilience measured across 3 years of sales marketing cycles
  • Roughly 3+ years operating in a similar Technical Support Specialist position
  • Sound instincts for reading a room you've never been in before

  Commerce Solutions Group builds sales marketing tools the way old shops built furniture — slowly, in Great Falls, MT, and with a joyfully-rigorous respect for the craft. Our Great Falls, MT team moves at a steady, sustainable pace and protects time for deep, focused Outbound Calling work.

  Come for $54,000 - $78,000, stay for the mentorship, the benefits, and the rare flexibility that makes Commerce Solutions Group a quick-to-ship place to grow.

  The team just got the green light to hire, and this Technical Support Specialist role is first up.

  Your Continuous Learning deserves a stage bigger than your current one, and Commerce Solutions Group has it.

• Required skills

  • Technical Support
  • ServiceNow
  • Outbound Calling
  • Empathy
  • Call Center Operations
  • Twilio Flex
  • Verbal Communication
  • Talkdesk
  • Net Promoter Score
  • Customer Onboarding
  • Coaching
  • Continuous Learning
  • Multitasking

• Benefits & perks

  • Flexible scheduling
  • Annual bonus program
  • Free laptop and tech setup
  • Phantom stock plan
  • Industry membership dues
  • Board Games
  • Tuition Reimbursement
  • Concierge Services

• Apply before 2026-11-27

  Submit your application for this Full-time sales_marketing position.