The opportunity timeline

• Overview

  Blue Cross Blue Shield is hiring a Technical Support Specialist in Saint Paul, MN.

• Role description

  Blue Cross Blue Shield pays $53,000 - $73,000 for a junior Technical Support Specialist because mediocre growth costs far more than great hiring ever could. The promise is concrete — $53,000 - $73,000, contract hours, 1 years honored, and a sales marketing role at Blue Cross Blue Shield that grows with you.

  Key Responsibilities

  • Manage event sponsorships and lead-capture programs across Saint Paul, MN
  • Run discovery calls that uncover budget without asking for it
  • Pair Zendesk insight with gut feel to rank the hottest leads
  • Hunt for partnership angles no one in Saint Paul, MN has tried
  • Read intent data and route the Saint Paul hot leads first
  • Stand up email sequences that get opened, not buried
  • Find the zero-bureaucracy hook that makes Saint Paul, MN prospects lean in
  • Support junior account executives with prospecting and follow-up strategy

  What You'll Bring

  • Prior experience working on-site in Saint Paul, MN, or willingness to relocate
  • Practical command of Collaboration, with bonus points for Interpersonal Skills
  • Demonstrated calm when a Saint Paul, MN client changes scope mid-stream
  • A Saint Paul grounding, or the adaptability to plant roots quickly

  What sets Blue Cross Blue Shield apart isn't size but a heads-down-and-happy Saint Paul culture that refuses to ship CSAT Reporting it wouldn't trust itself. We build psychological safety the boring way: by actually following through on what we say.

  We value work-life balance, so expect $53,000 - $73,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

  Hiring is open and ongoing for this contract position in Saint Paul.

  We read every application that lands, so make yours count and tell us why Technical Support Specialist is your fit.

• Required skills

  • Empathy
  • Intercom
  • Inbound Call Handling
  • Data Entry
  • CSAT Reporting
  • ServiceNow
  • Call Center Operations
  • Zendesk
  • Ticket Management
  • Flexibility
  • Interpersonal Skills
  • Collaboration

• Benefits & perks

  • Burnout prevention resources
  • Bike Storage
  • Paid sabbatical leave
  • Deferred compensation plan
  • Paid business travel
  • Industry membership dues
  • On-site cafeteria
  • Telemedicine and virtual care access
  • Flexible Hours
  • Pet-friendly office
  • Company swag and merchandise
  • Adoption Leave
  • 20% time for personal projects

• Apply before 2027-01-04

  Submit your application for this Contract sales_marketing position.