The opportunity timeline

• Overview

  Wellness Medical Center is hiring a Senior Customer Service Representative in St. Louis, MO.

• Role description

  We're not after a Senior Customer Service Representative who manages accounts; Wellness Medical Center wants one who grows them past where anyone expected. A part-time Senior Customer Service Representative post in St. Louis that values Time Management over 6 years, pays $68,000 - $108,000, and never boxes you in.

  Key Responsibilities

  • Write follow-ups that get answered, not the ones that get ignored
  • Keep St. Louis renewals from slipping by owning the timeline
  • Manage paid search, social, and email programs end to end
  • Spot which St. Louis accounts are about to churn and win them back
  • Carry the booth conversation past small talk into next steps
  • Bridge Cold Calling reporting and the story your CMO needs to hear

  What You'll Bring

  • A writer's ear for tone in a high-stakes email
  • Hands-on Ticket Management experience that survives a whiteboard interview
  • A collaborator who makes the senior review feel less like an exam
  • 5+ years putting Time Management to work in a sales marketing setting
  • Familiarity with the rhythms of a goal-oriented part-time team
  • Strong time-management skills and a bias toward action

  The story of Wellness Medical Center is really the story of St. Louis, MO betting on an ownership-driven idea about sales marketing and being proven right. We build psychological safety the boring way: by actually following through on what we say.

  The bottom line: $68,000 - $108,000, mentorship, benefits, and flexibility, wrapped into a Senior Customer Service Representative role that grows as fast as you do.

  Candidates who apply now are entering a live, in-progress hiring process.

  Apply now to begin a rewarding career with our St. Louis, MO team.

• Required skills

  • Ticket Management
  • Cold Calling
  • Customer Feedback Analysis
  • Outbound Calling
  • Escalation Management
  • Intercom
  • Customer Satisfaction Surveys
  • Time Management
  • Delegation
  • Goal Setting
  • Creativity

• Benefits & perks

  • Paid vacation days
  • Employee Assistance Program (EAP)
  • Military leave
  • Health Savings Account (HSA) with employer contribution
  • Company retreats
  • 529 college savings plan
  • Flexible Spending Account (FSA)
  • Annual company offsite
  • Diversity and inclusion programs

• Apply before 2027-01-04

  Submit your application for this Part-time sales_marketing position.