The opportunity timeline

• Overview

  Nissan is hiring a Senior Customer Service Representative in Bloomington, MN.

• Role description

  Nissan pairs a $92,000 - $124,000 package with real ownership for the Senior Customer Service Representative willing to carry a number and a brand in MN. This part-time opening offers $92,000 - $124,000, the autonomy to run your own projects, and a team invested in your development.

  Key Responsibilities

  • Push Escalation Management adoption so the MN team stops flying blind
  • Lead proudly-nerdy go-to-market efforts for products launching in MN
  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Run the senior account like it's the only one that matters
  • Carry the brand voice into every cold call and every caption
  • Walk MN partners through co-marketing they'll say yes to
  • Script the webinar that fills the sales marketing top of funnel

  What You'll Bring

  • The diplomacy to align stakeholders who don't agree yet
  • A solid foundation in Troubleshooting, refined over 5+ years
  • Flexibility to adapt your approach as business needs evolve
  • Comfortable owning projects from concept through delivery
  • A keen eye for quality and consistency in your output
  • Experience at the senior level inside a part-time role
  • Resilience measured across 6 years of sales marketing cycles

  Nissan is a joyfully-rigorous Bloomington, MN firm where Troubleshooting isn't a department but the entire reason the lights stay on. You'll find a flat structure where the best argument wins, regardless of title.

  You get $92,000 - $124,000, a robust benefits suite, and hands-on mentorship aimed at making you a stronger sales marketing professional.

  We are filling this Senior Customer Service Representative seat now, with onboarding planned for the near term.

  Apply today and discover what makes Nissan a great place to work.

• Required skills

  • De-escalation
  • Escalation Management
  • Gorgias
  • Omnichannel Support
  • Troubleshooting
  • Zendesk
  • Coaching
  • People Management

• Benefits & perks

  • Travel opportunities
  • Disaster relief assistance
  • Annual salary reviews
  • Transit Subsidies
  • Ping Pong
  • 401(k) matching
  • Parental Leave

• Apply before 2026-12-02

  Submit your application for this Part-time sales_marketing position.