The opportunity timeline

• Overview

  Family Dollar is hiring a Senior Customer Service Representative in West Covina, CA.

• Role description

  Family Dollar pays for outcomes, trusts its Senior Customer Service Representative team to chase them, and gives West Covina sellers the room to swing big. Rare is the senior opening that pairs $109,000 - $165,000 with the freedom to shape sales marketing work the way this West Covina one does.

  Key Responsibilities

  • Design landing pages and conversion funnels that turn traffic into customers
  • Stand up a Salesforce Service Cloud-driven scoring model the whole team believes
  • Carry the demo from screen-share to signature in one sitting
  • Cultivate referral channels and strategic partnerships in West Covina
  • Qualify inbound leads and route them through the sales funnel efficiently
  • Walk new sales marketing clients through onboarding so they stick around
  • Build landing pages that turn West Covina curiosity into demo bookings
  • Read intent data and route the West Covina hot leads first

  What You'll Bring

  • Detail-oriented approach with a commitment to accuracy
  • A portfolio that speaks louder than any line on your resume
  • Willingness to relocate to West Covina, CA, or to make remote work
  • The integrity to flag your own mistakes first
  • Demonstrated ability to teach what you know to someone greener

  Family Dollar is the outcome-focused West Covina, CA company that sales marketing insiders recommend but rarely the one that advertises. The supportive pace here is real, but so is the permission to log off and recover.

  Beyond the $109,000 - $165,000 headline, we hand you a mentor, room to grow into senior work, and the freedom to shape your own week.

  Confirmed live today, applications for this sales marketing role land in real time.

  If steady internship work with real stakes appeals to you, the Senior Customer Service Representative chair is waiting.

• Required skills

  • Complaint Handling
  • Troubleshooting
  • Escalation Management
  • Salesforce Service Cloud
  • Data Entry
  • Account Management
  • Empathy
  • Patience
  • Interpersonal Skills
  • Leadership
  • Networking

• Benefits & perks

  • Volunteer time off (VTO)
  • 401(k) matching
  • Equity grants
  • Vision Insurance
  • Sleep and recovery programs
  • Travel discounts
  • Travel Allowance
  • Employee of the Month
  • Internet and phone reimbursement
  • Competitive base salary

• Apply before 2026-11-24

  Submit your application for this Internship sales_marketing position.