The opportunity timeline

• Overview

  Business Partners Group is hiring a Senior Customer Service Representative in Sacramento, CA.

• Role description

  Bring 5 years of Upselling experience to a Senior Customer Service Representative role that rewards initiative with real ownership. Weigh it however you like — the math still lands at $101,000 - $139,000, temporary hours, and a team at Business Partners Group worth joining.

  Key Responsibilities

  • Develop and execute multi-channel campaigns that drive qualified leads for Business Partners Group
  • Pair a $101,000 - $139,000 quota with the discipline to forecast it straight
  • Draft the cold-outreach copy that survives a senior buyer's inbox
  • Test three subject lines, kill two, scale the winner
  • Grow Business Partners Group's problem-solving footprint one earned introduction at a time
  • Chase down warm referrals before competitors in Sacramento get the call

  What You'll Bring

  • The judgment to say no to good ideas at the wrong time
  • Proven leadership experience guiding senior-level initiatives
  • Strong working knowledge of Analytical Thinking and Conflict Resolution
  • A Sacramento grounding, or the adaptability to plant roots quickly
  • Comfort with a Business Partners Group pace that rarely sits still
  • Experience translating Delegation complexity for a non-technical audience
  • A growth mindset and openness to constructive feedback

  Business Partners Group builds sales marketing tools the way old shops built furniture — slowly, in Sacramento, CA, and with a hardworking respect for the craft. The fastest way to earn standing at Business Partners Group is to make a teammate's hard problem disappear.

  Pay is $101,000 - $139,000, growth is structured, mentorship is personal, and the flexible temporary schedule is non-negotiable in your favor.

  Live in Sacramento, CA as of this hour, with reviews ongoing.

  Take charge of your future and apply for this Senior Customer Service Representative role now.

• Required skills

  • QA Monitoring
  • Upselling
  • Freshdesk
  • Conflict Resolution
  • Cold Calling
  • Ticket Management
  • Email Support
  • Written Communication
  • SLA Management
  • Analytical Thinking
  • Delegation
  • Continuous Learning

• Benefits & perks

  • Smoking cessation programs
  • Wellness reimbursement account
  • Tuition Reimbursement
  • Retiree medical benefits
  • Restricted stock units (RSUs)
  • Prescription drug coverage
  • Team Building Events
  • Training Budget
  • Equity grants
  • Free laptop and tech setup
  • Life Insurance
  • Paid sabbatical leave
  • Paid holidays

• Apply before 2026-12-22

  Submit your application for this Temporary sales_marketing position.