The opportunity timeline

• Overview

  Mass General Brigham is hiring a Partner in Naperville, IL.

• Role description

  Half technician, half storyteller: that's the Partner Mass General Brigham is searching for, and Coaching is where the story starts. This freelance job in IL answers 3 years of effort with $74,000 - $114,000 and answers ambition with a clear way up.

  Key Responsibilities

  • Own your mistakes loudly and your wins quietly
  • Apply Professionalism and Change Management to solve day-to-day operational challenges
  • Adapt quickly to shifting priorities in a fast-paced general environment
  • Build and sustain strong working relationships across departments
  • Manage competing demands while keeping attention to detail high
  • Onboard, mentor, and guide newer team members when called upon

  What You'll Bring

  • Working knowledge of Professionalism alongside transferable Growth Mindset chops
  • A client-centric bias toward action, balanced by knowing when to wait
  • Mid-level fluency in Coaching, with Professionalism on your roadmap
  • Working understanding of both Work Ethic and Presentation Skills in real-world settings
  • Comfort defending a recommendation in front of skeptics
  • Coaching fundamentals plus the Change Management polish clients notice

  Equal parts laboratory and workshop, Mass General Brigham builds relentlessly curious general products that hold up far beyond the borders of Naperville, IL. We hire for character and boldly-pragmatic thinking, then trust the rest to follow.

  We reward your Customer Service with $74,000 - $114,000, surround it with mentorship and benefits, and let your schedule flex around Naperville.

  This opening is current to the minute and openly recruiting today.

  Drop us your application and tell us, in your own words, why Mass General Brigham caught your eye.

• Required skills

  • Customer Service
  • Work Ethic
  • Professionalism
  • Coaching
  • Process Improvement
  • Presentation Skills
  • Change Management
  • Growth Mindset

• Benefits & perks

  • Restricted stock units (RSUs)
  • Parental leave
  • Relocation Assistance
  • Deferred compensation plan
  • Tuition reimbursement
  • Kitchen Facilities
  • Hybrid Work
  • Adoption Leave

• Apply before 2026-11-24

  Submit your application for this Freelance general position.