The opportunity timeline

• Overview

  Universal Studios is hiring a Operations Director in Charleston, WV.

• Role description

  We're looking for a forever-learning Operations Director who thrives in a fast-paced contract role based in Charleston, WV. What you're signing up for is $122,000 - $183,000, a contract cadence, general ownership, and an Universal Studios team that rewards nerve.

  Key Responsibilities

  • Earn the trust to make remote-native judgment calls without a committee
  • Respond to internal and external requests in a timely, professional manner
  • Meet established deadlines while upholding Universal Studios quality standards
  • Chase down the root cause instead of slapping on a patch
  • Represent Universal Studios professionally with vendors, partners, and customers
  • Catch the small fast-moving details that derail general launches
  • Read Universal Studios's general signals and reprioritize without being asked

  What You'll Bring

  • Around 11+ years of hands-on experience in a general role
  • The kind of curiosity that reads the docs before asking
  • Comfort interpreting data and translating findings into clear recommendations
  • A learner's pace that keeps up with shifting requirements
  • Sharp organizational skills and an ability to juggle multiple workstreams

  You can trace a lot of WV's general momentum back to a relentlessly curious little team called Universal Studios in Charleston. You'll never have to guess where you stand with your manager in this contract role.

  Your offer at Universal Studios: $122,000 - $183,000, a mentor, generous benefits, and the Charleston, WV flexibility to grow on your own clock.

  The search for an Operations Director is in full swing, and we want to fill it soon.

  Let the Universal Studios team in Charleston, WV meet the person behind the Attention Management on your resume.

• Required skills

  • Mentoring
  • Accountability
  • Written Communication
  • Attention Management
  • Coaching
  • Cultural Awareness
  • Strategic Planning
  • Multitasking

• Benefits & perks

  • Paid bereavement leave
  • Fully remote position
  • On-site cafeteria
  • Equipment and hardware allowance
  • Standing flexible benefits credits
  • Company car or car allowance
  • Phone Allowance
  • Oil Changes
  • Yoga Classes
  • Continuing education leave
  • Peer-to-peer recognition
  • Vacation Days
  • Industry membership dues
  • Severance package

• Apply before 2026-12-27

  Submit your application for this Contract general position.