The opportunity timeline

• Overview

  Retail Excellence Corp is hiring a Operations Director in Lewiston, ID.

• Role description

  If Resilience is the thing you reach for before coffee, Retail Excellence Corp's Operations Director opening in Lewiston, ID was written with you in mind. Take ownership, lean on your 11 years of Conflict Resolution, and earn $121,000 - $169,000 as part of a team that grows with you.

  Key Responsibilities

  • Identify gaps in current procedures and recommend workable fixes
  • Track key metrics and report findings to your manager each week
  • Tie general effort back to a number Retail Excellence Corp cares about
  • Keep Lewiston, ID stakeholders briefed without burying them in updates
  • Resolve customer concerns with patience and a focus on outcomes
  • Move general decisions forward when consensus stalls

  What You'll Bring

  • Willingness to commute to Lewiston, ID or work flexibly as needed
  • Around 10+ years of hands-on experience in a general role
  • Sharp written and verbal communication, tested under scrutiny
  • Written communication clear enough to survive a forwarded email chain
  • Authorized to work in the United States without sponsorship
  • 11+ years owning outcomes, not just completing tasks

  Ask anyone in Lewiston about Retail Excellence Corp and you'll hear the same thing: a customer-obsessed crew that ships fast and sweats the Work-Life Balance details. We default to documenting decisions so ID and remote teammates stay equally in the loop.

  We hand you $121,000 - $169,000, a growth plan, a mentor, and benefits, then let you flex your week to fit Lewiston the way you like.

  The search for an Operations Director is in full swing, and we want to fill it soon.

  Trade the maybe-someday for a definitely-now and apply to Retail Excellence Corp this afternoon.

• Required skills

  • Work Ethic
  • Stakeholder Management
  • Presentation Skills
  • Organization
  • Persuasion
  • Resilience
  • Conflict Resolution
  • Accountability
  • Public Speaking
  • Work-Life Balance
  • Change Management
  • Collaboration
  • Emotional Intelligence
  • Coaching

• Benefits & perks

  • Spot Bonuses
  • Open and transparent culture
  • Technology Stipend
  • Paid business travel
  • Learning Stipend
  • Continuing education leave
  • Four-day work week
  • Basic life insurance
  • Acupuncture coverage
  • Travel Allowance

• Apply before 2026-11-26

  Submit your application for this Hybrid general position.