The opportunity timeline

• Overview

  American Express is hiring a Instructional Designer in Springfield, IL.

• Role description

  The Instructional Designer we're describing dreams in layers, argues in references, and resolves it all into something disarmingly simple for American Express. What lands on the table: 4-plus years behind you, $52,000 - $69,000 for it, and a runway at American Express that keeps climbing.

  Key Responsibilities

  • Manage multiple creative projects simultaneously without missing deadlines
  • Interrogate a brief until the real ask underneath it surfaces
  • Map where User Research and Principle overlap, then live in that messy middle
  • Champion a client-focused approach to user-centered design in every project
  • Reverse-engineer a competitor's hit to understand the mechanic, not copy the look

  What You'll Bring

  • Critical thinking skills and sound, independent judgment
  • A communication style that translates jargon back into plain English
  • The reliability that lets a manager stop checking in
  • 5+ years building trust the slow, unglamorous way

  American Express doesn't chase headlines; it just keeps building the trust-the-team creative backbone that Springfield, IL runs on. We prize follow-through: when someone here commits to something, the team can count on it.

  Secure $52,000 - $69,000, flexible remote options, equity, and a mentorship program designed to help you reach the next mid-level.

  Freshly active this morning, the mid-level Instructional Designer role wants candidates now.

  Reach out, walk us through your User Research, and let's see if American Express is your next stop.

• Required skills

  • User Personas
  • Visual Design
  • Principle
  • Adobe Premiere Pro
  • Adobe After Effects
  • Accessibility (WCAG)
  • User Research
  • Adaptability
  • Growth Mindset
  • Decision Making

• Benefits & perks

  • Company Car
  • Book Allowance
  • Paid jury and witness duty
  • Travel per diem
  • Legal insurance plan
  • Parking Allowance

• Apply before 2026-12-23

  Submit your application for this Temporary creative position.