The opportunity timeline

• Overview

  TechFlow Inc is hiring a Help Desk Technician in Grand Rapids, MI.

• Role description

  Picture a Help Desk Technician role where Desktop Support expertise is the floor, not the ceiling, and TechFlow Inc in Grand Rapids, MI is building exactly that. This is a part-time opportunity built for someone who wants to own outcomes, sharpen SSH, and grow with a tight-knit team.

  Key Responsibilities

  • Build SSH self-service tools so Grand Rapids teams stop filing tickets for everything
  • Spot the mission-soaked Bash Scripting anti-pattern in review before it spreads through TechFlow Inc
  • Support migration of on-premise services to cloud-native architecture
  • Sit with technology users in Grand Rapids to learn what the RAID Configuration tool really needs
  • Troubleshoot and resolve production incidents across SSH-based applications

  What You'll Bring

  • Enough Azure Administration to be dangerous, enough Professionalism to be trusted
  • Roughly 3+ years operating in a similar Help Desk Technician position
  • The humility to revise strong opinions when the data argues back
  • 3 or more years steering technology projects end to end

  At the heart of TechFlow Inc is a nimble belief that great technology software should feel effortless. We believe the best technology decisions get made closest to the work, not three floors up.

  We trade fair $64,000 - $97,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

  Re-confirmed open this morning, the mid-level seat at TechFlow Inc stays available.

  If a $64,000 - $97,000 role with room to grow sounds right, TechFlow Inc would love to hear from you.

• Required skills

  • RAID Configuration
  • Zendesk
  • TCP/IP
  • Azure Administration
  • SSH
  • Wireshark
  • Nagios
  • Bash Scripting
  • Desktop Support
  • Professionalism
  • Mentoring
  • Attention to Detail

• Benefits & perks

  • Inclusive benefits for LGBTQ+ employees
  • Onboarding buddy program
  • Backup childcare assistance
  • Professional development budget
  • Stock Options
  • Adoption Leave
  • Paid volunteer days
  • Employer pension contributions
  • Book and audiobook stipend
  • Oil Changes
  • Retention bonuses
  • Physical therapy coverage
  • Paid sick leave
  • Casual dress code
  • Onsite Childcare

• Apply before 2026-12-01

  Submit your application for this Part-time technology position.