The opportunity timeline

• Overview

  Shopping Solutions Plus is hiring a Help Desk Technician in Garden Grove, CA.

• Role description

  The technology team at Shopping Solutions Plus ships on Fridays without flinching, and the Help Desk Technician we hire will understand why that matters. Take stock: $76,000 - $118,000, temporary, 1 years of Nagios, and a junior title that grows teeth as you prove yourself.

  Key Responsibilities

  • Integrate third-party services and internal tools into the Shopping Solutions Plus stack
  • Push DHCP changes safely behind flags so Garden Grove, CA rollbacks take seconds
  • Decide when to buy Network Troubleshooting versus build it for Shopping Solutions Plus's Garden Grove, CA stack
  • Own data integrity across Shopping Solutions Plus's Network Troubleshooting stores so Garden Grove numbers never lie
  • Translate technology compliance rules into CompTIA Network+ guardrails baked into the build
  • Hunt down the latency spikes nobody at Shopping Solutions Plus can explain
  • Respond to on-call rotations and participate in incident postmortems

  What You'll Bring

  • Demonstrated knack for making the empowering feel manageable
  • Hands-on proficiency with Nagios, ideally paired with DHCP
  • Sharp written and verbal communication, tested under scrutiny
  • Fluency across MDM and Nagios, with strong opinions on both
  • Demonstrated comfort presenting to junior leadership

  Anchored in Garden Grove, CA, Shopping Solutions Plus designs the kind of maker-minded systems that technology teams quietly depend on every single day. We treat every new Help Desk Technician as a fresh set of eyes, so tell us what looks broken.

  Joining Shopping Solutions Plus means $76,000 - $118,000, strong benefits, and a culture where senior engineers actively mentor newer talent.

  The listing went live again hours ago for the temporary position.

  Show us the CompTIA Network+ that doesn't fit neatly on a resume; apply and let it shine.

• Required skills

  • DHCP
  • SCCM
  • CompTIA Network+
  • Nagios
  • Network Troubleshooting
  • MDM
  • Interpersonal Skills
  • Networking

• Benefits & perks

  • Childcare subsidies
  • Patent and innovation bonuses
  • Financial wellness program
  • Oil Changes
  • Gender-affirming care coverage
  • Employee discount program
  • Free financial planning services
  • Paid bereavement leave
  • Diversity and inclusion programs
  • Signing bonus
  • Lactation support and nursing rooms
  • Recreation Area
  • Bring Your Dog to Work
  • Travel Allowance
  • Pension plan

• Apply before 2026-11-30

  Submit your application for this Temporary technology position.