The opportunity timeline

• Overview

  NYU Langone is hiring a Help Desk Technician in Denver, CO.

• Role description

  NYU Langone is looking for a junior Help Desk Technician who can turn gloriously-unglamorous ideas about Antivirus Management into something a customer never has to think about. Bring the deeply-bought-in energy and 1 years; NYU Langone brings $70,000 - $101,000, a Denver base, and room to grow into more.

  Key Responsibilities

  • Trace an impact-driven technology bug across three Growth Mindset services to the one bad line
  • Translate the mission-soaked Initiative outage into fixes that make the next Denver launch dull
  • Keep NYU Langone's Office 365 Migration dependencies patched before the CVEs become incidents
  • Translate CompTIA A+ metrics into the one chart NYU Langone leadership checks each morning
  • Scale data pipelines processing millions of events with Adaptability
  • Pair with technology analysts so NYU Langone's Adaptability models match real behavior

  What You'll Bring

  • A collaborative mindset and genuine enthusiasm for teamwork
  • The integrity to flag your own mistakes first
  • Self-motivated and able to work independently with minimal oversight
  • 1+ years owning outcomes, not just completing tasks

  Half the technology platforms in CO quietly depend on something NYU Langone built in Denver with feedback-driven care. Every voice in the CO office gets airtime, especially the ones still finding their volume.

  We start the conversation at $70,000 - $101,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from CO.

  The NYU Langone hiring team is moving on qualified applicants without delay.

  Send us your application and let's talk about how you can grow with NYU Langone.

• Required skills

  • VMware vSphere
  • CompTIA A+
  • Linux Administration
  • Zabbix
  • SCCM
  • Antivirus Management
  • Nagios
  • Office 365 Migration
  • DNS
  • Cisco IOS
  • People Management
  • Adaptability
  • Initiative
  • Growth Mindset

• Benefits & perks

  • Maternity Leave
  • Mentorship programs
  • Free Meals
  • On-site cafeteria
  • Cost-of-living adjustments
  • Frequent flyer program enrollment
  • On-site childcare
  • Coffee Bar
  • Subscription to industry publications
  • Wellness Programs
  • Paid paternity leave
  • Vacation Days
  • Nap pods
  • Tenure-based rewards
  • Backup childcare assistance

• Apply before 2026-11-22

  Submit your application for this Hybrid technology position.