The opportunity timeline

• Overview

  ScaleUp Solutions is hiring a Front Desk Agent in Grand Forks, ND.

• Role description

  We don't need a Front Desk Agent who knows everything, just one who knows Networking and isn't afraid of Teamwork, here at ScaleUp Solutions. For the learning-obsessed Front Desk Agent with 5 years, ScaleUp Solutions answers with $65,000 - $88,000, a full-time setup, and a ladder built for climbing.

  Key Responsibilities

  • Respond to internal and external requests in a timely, professional manner
  • Use Teamwork to streamline routine tasks and free up capacity
  • Meet established deadlines while upholding ScaleUp Solutions quality standards
  • Guard the ScaleUp Solutions customer experience through every Persuasion change
  • Handle confidential information with discretion and sound judgment
  • Turn 6 of pattern recognition into faster general calls
  • Deliver relentlessly curious results that align with broader business objectives

  What You'll Bring

  • Flexibility to adapt your approach as business needs evolve
  • Senior-caliber judgment about when to escalate and when to absorb
  • A keen eye for quality and consistency in your output
  • A growth mindset that treats feedback as fuel, not threat
  • Practical command of Teamwork, with bonus points for Persuasion
  • Demonstrated calm when a Grand Forks, ND client changes scope mid-stream

  The plainspoken team behind ScaleUp Solutions chose Grand Forks on purpose, betting that great general work doesn't need a coastal zip code. Our Grand Forks, ND team moves at a steady, sustainable pace and protects time for deep, focused Networking work.

  The salary is $65,000 - $88,000, the mentorship is hands-on, the benefits are real, and the flexibility is the part you will brag about.

  Current and accurate as of this visit, the full-time opening stands ready.

  One short application stands between you and the Front Desk Agent desk at ScaleUp Solutions.

• Required skills

  • Goal Setting
  • Teamwork
  • Persuasion
  • Mentoring
  • Initiative
  • Written Communication
  • Networking
  • Communication

• Benefits & perks

  • Game Room
  • Parking Allowance
  • Adoption assistance
  • Massage Therapy
  • Company Car
  • Wellness reimbursement account
  • Employee Assistance Program (EAP)
  • Lactation support and nursing rooms

• Apply before 2026-12-26

  Submit your application for this Full-time general position.