The opportunity timeline

• Overview

  InnovateLabs is hiring a Front Desk Agent in Syracuse, NY.

• Role description

  The next Front Desk Agent at InnovateLabs will inherit a general team that respects Change Management and is allergic to busywork. Everything here scales with you — $58,000 - $84,000 at 4 years, general ownership soon after, and an InnovateLabs ladder above.

  Key Responsibilities

  • Map the handoffs between NY teams so nothing falls in the cracks
  • Carry general projects from napkin sketch to Syracuse, NY rollout
  • Notice when a general metric is lying and dig in
  • Keep Syracuse, NY momentum when the mid-level pipeline runs thin
  • Anticipate the NY compliance wrinkle before it becomes a fire
  • Question the brief when the brief doesn't match reality
  • Steer InnovateLabs's Active Listening roadmap with both nerve and humility

  What You'll Bring

  • The grit to debug at 4pm on a Friday without complaint
  • Hands-on Interpersonal Skills experience that survives a whiteboard interview
  • Customer-focused outlook with strong interpersonal skills
  • A collaborative mindset and genuine enthusiasm for teamwork
  • Working familiarity with remote schedules and team norms at InnovateLabs

  For over 3 years, InnovateLabs has built refreshingly-candid solutions that help teams in Syracuse, NY get more done. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

  Here you earn $58,000 - $84,000 while a dedicated mentor helps you grow from mid-level into ownership, all wrapped in benefits worth keeping.

  Live in Syracuse, NY as of this hour, with reviews ongoing.

  Apply now to begin a rewarding career with our Syracuse, NY team.

• Required skills

  • Stakeholder Management
  • Coaching
  • Change Management
  • Teamwork
  • Innovation
  • Prioritization
  • Interpersonal Skills
  • Relationship Building
  • Emotional Intelligence
  • Delegation
  • Active Listening
  • Strategic Planning

• Benefits & perks

  • Performance bonuses
  • Disaster relief assistance
  • Company retreats
  • Flexible Work Arrangements
  • Snacks and Beverages
  • Pet insurance
  • Gym Membership
  • Paid holidays
  • COBRA continuation support
  • Conference attendance budget
  • Meditation Room
  • Direct access to leadership
  • Tax preparation assistance
  • Nap pods

• Apply before 2026-11-22

  Submit your application for this Remote general position.