The opportunity timeline

• Overview

  Sony Pictures is hiring a Customer Support Specialist in Albuquerque, NM.

• Role description

  Sony Pictures opened a Customer Support Specialist position because our Albuquerque customers are buying faster than our team can keep up. The $67,000 - $86,000 is the floor, not the ceiling; with 5 years and sales marketing ownership, this Sony Pictures role keeps rising.

  Key Responsibilities

  • Position Sony Pictures against competitors with clear, differentiated value props
  • Forecast demand and align marketing investment with sales objectives
  • Coach junior reps through their first clarity-seeking negotiation
  • Strong command of Leadership, with 4 of demand-generation experience
  • Tune the ad creative until the sales marketing cost-per-lead drops
  • Find the trust-the-team hook that makes Albuquerque, NM prospects lean in

  What You'll Bring

  • Demonstrated comfort presenting to mid-level leadership
  • Familiarity with the Albuquerque market and local sales marketing landscape
  • Sound instincts for reading a room you've never been in before
  • Real curiosity about why Sony Pictures customers do what they do
  • Clear thinking under the kind of pressure Albuquerque, NM deadlines bring

  You won't find Sony Pictures on every billboard, but inside sales marketing circles across NM, this remote-native team is well known. At Sony Pictures you're trusted with the why, not just handed the what.

  We reward empowering contributors with $67,000 - $86,000, flexible hours, wellness perks, and meaningful career development support.

  We are filling this Customer Support Specialist seat now, with onboarding planned for the near term.

  Drop us your application and tell us, in your own words, why Sony Pictures caught your eye.

• Required skills

  • Customer Feedback Analysis
  • Five9
  • Verbal Communication
  • Multitasking
  • Omnichannel Support
  • First Call Resolution
  • Knowledge Base Management
  • Team Leadership
  • Leadership

• Benefits & perks

  • Profit sharing
  • Cell phone plan discounts
  • Signing bonus
  • Paid holidays
  • Commuter Benefits
  • Game room and recreation space
  • Work from anywhere policy

• Apply before 2027-01-05

  Submit your application for this Temporary sales_marketing position.