The opportunity timeline

• Overview

  DigitalBridge is hiring a Customer Support Specialist in Broken Arrow, OK.

• Role description

  Stop pitching features and start selling outcomes, the way DigitalBridge's Customer Support Specialist team approaches every Broken Arrow account. The right proudly-nerdy candidate will own outcomes, mentor peers, and earn $48,000 - $70,000 in this junior remote position.

  Key Responsibilities

  • Rewrite the one-pager until a Broken Arrow stranger gets it in ten seconds
  • Develop and execute multi-channel campaigns that drive qualified leads for DigitalBridge
  • Hands-on ownership of social media calendars and community engagement
  • Own the full sales cycle from initial outreach to signed contract
  • Coach the Customer Support Specialist team off discounting and onto value selling
  • Pitch DigitalBridge's supportive offering to buyers who haven't heard of us yet
  • Write follow-ups that get answered, not the ones that get ignored

  What You'll Bring

  • Fluency across Account Management and Live Chat Support, with strong opinions on both
  • A teammate's instinct to unblock others before yourself
  • Comfort with the remote cadence of a Broken Arrow-based operation
  • Track record that proves you can fun-loving ship under deadline pressure

  DigitalBridge writes the software that keeps sales marketing operations humming, all of it engineered in Broken Arrow, OK by a trust-based bunch. At DigitalBridge you can challenge your skip-level's plan and still get a thank-you for it.

  The salary is $48,000 - $70,000, the mentorship is hands-on, the benefits are real, and the flexibility is the part you will brag about.

  Right this second, the Customer Support Specialist opening at DigitalBridge is taking resumes.

  We're keeping this Customer Support Specialist search short, so put your hat in the ring this week.

• Required skills

  • Live Chat Support
  • Customer Journey Mapping
  • Account Management
  • Outbound Calling
  • Freshdesk
  • Networking
  • Relationship Building

• Benefits & perks

  • Travel opportunities
  • Long-term disability insurance
  • Paid holidays
  • Stock options
  • Personal Days
  • Dependent care FSA
  • Restricted stock units (RSUs)
  • Paid sick leave
  • Paid paternity leave
  • Hybrid Work

• Apply before 2026-11-24

  Submit your application for this Remote sales_marketing position.