The opportunity timeline

• Overview

  Consulting Edge is hiring a Customer Support Specialist in Alamogordo, NM.

• Role description

  Revenue targets at Consulting Edge are public, ambitious, and yours to own the moment you take this junior Customer Support Specialist role. This junior Customer Support Specialist job in Alamogordo converts 1 years of experience into $42,000 - $57,000 and standing influence over the work.

  Key Responsibilities

  • Feed sales the Relationship Building signals that say a buyer is ready now
  • Run discovery calls that uncover budget without asking for it
  • Coordinate cross-functional launches with creative, product, and operations
  • Segment audiences and personalize outreach to lift response rates
  • Sell the hardworking roadmap, not just today's feature set
  • Line up the steady-handed sponsorships that put Consulting Edge in front of buyers
  • Mentor junior reps on outreach cadence and objection handling
  • Own the handoff doc that keeps nothing falling between Interpersonal Skills and CRM

  What You'll Bring

  • 1+ years putting Customer Onboarding to work in a sales marketing setting
  • Strong working knowledge of Relationship Building and Critical Thinking
  • A solid foundation in Cold Calling, refined over 1+ years
  • Comfort owning the unglamorous middle of a part-time project

  Consulting Edge is a goal-oriented engineering shop in Alamogordo, NM where Critical Thinking and De-escalation are treated as the same discipline. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

  You will grow fastest here, with $42,000 - $57,000, a mentor, benefits, and flexible Alamogordo, NM hours clearing the runway in front of you.

  Interviews for Alamogordo, NM candidates are being booked throughout the month.

  Send us your application and let's talk about how you can grow with Consulting Edge.

• Required skills

  • Technical Support
  • Net Promoter Score
  • Problem Solving
  • Cold Calling
  • Customer Onboarding
  • Multitasking
  • Call Center Operations
  • De-escalation
  • Critical Thinking
  • Interpersonal Skills
  • Relationship Building

• Benefits & perks

  • On-site cafeteria
  • Career coaching
  • Performance bonuses
  • Mentorship programs
  • Restricted stock units (RSUs)
  • Service anniversary awards
  • Gym Membership
  • Commuter benefits
  • Global emergency assistance
  • Paid certification exam fees

• Apply before 2026-12-28

  Submit your application for this Part-time sales_marketing position.