The opportunity timeline

• Overview

  Business Excellence Partners is hiring a Customer Support Specialist in Durham, NC.

• Role description

  We opened this Customer Support Specialist role because Business Excellence Partners's Durham ambitions outgrew the team carrying them. We're hiring a mid-level Customer Support Specialist to join Business Excellence Partners on a part-time basis, with $60,000 - $88,000 on offer and genuine room to advance.

  Key Responsibilities

  • Manage event sponsorships and lead-capture programs across Durham, NC
  • Set the weekly cadence that keeps Business Excellence Partners reps accountable
  • Draft the cold-outreach copy that survives a mid-level buyer's inbox
  • Support mid-level account executives with prospecting and follow-up strategy
  • Seed Durham social channels with content that earns replies
  • Build the Durham reference network that closes deals for you
  • Turn cold sales marketing leads into signed deals across Durham, NC
  • Keep the CRM honest so forecasts at Business Excellence Partners mean something

  What You'll Bring

  • 4+ years building trust the slow, unglamorous way
  • Excellent written and verbal communication skills
  • Working knowledge of CRM Software alongside transferable Problem Solving chops
  • Resilience measured across 4 years of sales marketing cycles

  Business Excellence Partners blends Cold Calling and CRM Software into sales marketing products that feel, in the customer-obsessed words of its Durham, NC founders, inevitable. We build an environment where community-minded ideas get tested quickly and credit is shared fairly.

  This part-time role pays $60,000 - $88,000 and includes flexible scheduling plus a structured plan to grow your Written Communication expertise.

  As of right now, Business Excellence Partners is still reading every resume that lands here.

  The team in Durham, NC is one strong Customer Support Specialist away from complete, and that could be you.

• Required skills

  • Customer Retention
  • Ticket Management
  • Phone Etiquette
  • Written Communication
  • Cold Calling
  • Problem Solving
  • CRM Software
  • Self-Motivation
  • Negotiation

• Benefits & perks

  • Game Room
  • Housing Allowance
  • Medical insurance with low premiums
  • Home office stipend
  • Payroll advance options
  • Recreation Area
  • Discounts on company products

• Apply before 2026-12-02

  Submit your application for this Part-time sales_marketing position.