The opportunity timeline

• Overview

  VentureCore is hiring a Customer Success Specialist in Tupelo, MS.

• Role description

  We are looking for a mid-level Customer Success Specialist who turns prospects into long-term customers and quotas into milestones. Think of it less as a job and more as a $56,000 - $84,000 bet VentureCore is placing on your 4 years and your judgment.

  Key Responsibilities

  • Develop and execute multi-channel campaigns that drive qualified leads for VentureCore
  • Open doors in Tupelo, MS that a mid-level title alone can't
  • Cultivate referral channels and strategic partnerships in Tupelo
  • Represent VentureCore at trade shows, conferences, and local networking events
  • Tune the ad creative until the sales marketing cost-per-lead drops
  • Pair Customer Retention insight with gut feel to rank the hottest leads
  • Chase the sales marketing whitespace no rep in MS has worked

  What You'll Bring

  • Hands-on proficiency with Help Scout, ideally paired with CSAT Reporting
  • Proven follow-through, measured in shipped things rather than good intentions
  • Written communication clear enough to survive a forwarded email chain
  • 3+ years owning outcomes, not just completing tasks
  • Comfort being accountable for a detail-focused outcome in a freelance role
  • The composure to deliver bad news early and clearly
  • Proven aptitude for CSAT Reporting, ideally near Tupelo, MS

  Equal parts laboratory and workshop, VentureCore builds unfussy sales marketing products that hold up far beyond the borders of Tupelo, MS. We believe the best sales marketing decisions get made closest to the work, not three floors up.

  Yours for the taking: $56,000 - $84,000, a mentor, a benefits plan, and the room to grow your Help Scout and CSAT Reporting side by side.

  Fresh interview slots opened up this week for the Customer Success Specialist search.

  Interested? click apply and tell us why you're the right person for this role.

• Required skills

  • Ticket Management
  • Customer Success
  • Jira Service Management
  • Customer Retention
  • CSAT Reporting
  • Time Management
  • Help Scout
  • Goal Setting
  • Flexibility

• Benefits & perks

  • Travel Allowance
  • Supplemental life insurance
  • Military leave
  • Comprehensive health insurance
  • Visa sponsorship
  • Annual physical and health screenings
  • Book Allowance
  • Professional Development
  • Annual salary reviews

• Apply before 2026-12-30

  Submit your application for this Freelance sales_marketing position.