The opportunity timeline

• Overview

  Entertainment Plus is hiring a Customer Success Specialist in Dover, DE.

• Role description

  We need a commercially minded Customer Success Specialist who can turn Customer Onboarding and Troubleshooting into repeatable, scalable revenue. Where most sales marketing jobs cap your reach, this Entertainment Plus one in Dover pays $65,000 - $94,000 and widens it the longer you stay.

  Key Responsibilities

  • Pitch Entertainment Plus's agile offering to buyers who haven't heard of us yet
  • Hand the Customer Success Specialist crew a territory plan they can actually run
  • Read the sales marketing market and reposition the offer when it shifts
  • Turn cold sales marketing leads into signed deals across Dover, DE
  • Manage event sponsorships and lead-capture programs across Dover, DE
  • Carry the DE number and the relationships that make it real

  What You'll Bring

  • Demonstrated comfort presenting to mid-level leadership
  • Confident communicator across email, calls, and in-person meetings
  • A Dover network, or the hustle to build one from scratch
  • Mid-level mastery of Negotiation, validated by people who'd hire you again

  Entertainment Plus took a tired corner of the sales marketing world and rebuilt it, brick by brick, from a small office in Dover, DE. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

  This position offers $65,000 - $94,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing.

  This opening is current to the minute and openly recruiting today.

  Don't just bookmark this Customer Success Specialist posting in Dover, act on it and apply today.

• Required skills

  • Troubleshooting
  • Problem Solving
  • Avaya
  • Customer Retention
  • SLA Management
  • Jira Service Management
  • Customer Onboarding
  • Zendesk
  • Genesys Cloud
  • Technical Support
  • Teamwork
  • Process Improvement
  • Resilience
  • Negotiation

• Benefits & perks

  • Donation Matching
  • Commuter benefits
  • Four-day work week
  • Lactation support and nursing rooms
  • Smoking cessation programs
  • Sabbatical Leave
  • Happy Hours
  • Cost-of-living adjustments

• Apply before 2026-12-12

  Submit your application for this Hybrid sales_marketing position.