The opportunity timeline

• Overview

  HFF is hiring a Customer Success Manager in Bowling Green, KY.

• Role description

  We empower our sales marketing team to experiment boldly, and this Customer Success Manager seat is where that work begins. The structure is built for growth: $81,000 - $124,000 now, sales marketing ownership soon, and a HFF ladder that keeps adding rungs.

  Key Responsibilities

  • Mine Multitasking data for the fun-loving story that wins the room
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Seed Bowling Green social channels with content that earns replies
  • Show up at Bowling Green, KY networking nights with a reason to follow up
  • Close the loop between ad spend and revenue, dollar for dollar

  What You'll Bring

  • 7+ years building trust the slow, unglamorous way
  • 8+ years owning outcomes, not just completing tasks
  • Familiarity with the Bowling Green market and local sales marketing landscape
  • A team player who lifts up colleagues and shares credit
  • Around 6+ years of hands-on experience in a sales marketing role

  The story of HFF is really the story of Bowling Green, KY betting on a hands-on idea about sales marketing and being proven right. Our Bowling Green team treats every retro like a chance to quietly upgrade how we operate.

  HFF rewards your data-honest work with $81,000 - $124,000, equity participation, and mentorship from accomplished sales marketing leaders.

  Demand on the sales marketing team has us moving fast to fill this seat.

  Seize this opportunity in Bowling Green, KY and apply before the deadline.

• Required skills

  • Multitasking
  • Call Center Operations
  • Troubleshooting
  • Upselling
  • Time Management
  • Project Management
  • Active Listening

• Benefits & perks

  • Direct access to leadership
  • Paid sick leave
  • Accidental death and dismemberment coverage
  • First-week welcome kit
  • Profit sharing
  • Lactation support and nursing rooms
  • Dental Insurance
  • Mental health support services
  • Reservist support
  • Stock Options
  • Tenure-based rewards

• Apply before 2026-12-24

  Submit your application for this Freelance sales_marketing position.