The opportunity timeline

• Overview

  Growth Partners is hiring a Customer Success Manager in Mobile, AL.

• Role description

  The job is simple to state and hard to do: a Customer Success Manager at Growth Partners turns interest in AL into invoices. You'll take full ownership of Inbound Call Handling initiatives, work alongside a strong team, and earn $85,000 - $118,000 in this remote role.

  Key Responsibilities

  • Track pipeline performance and report results to leadership each week
  • Lead hands-dirty go-to-market efforts for products launching in AL
  • Plant Growth Partners in the sales marketing conversations buyers already trust
  • Build the Mobile reference network that closes deals for you
  • Bridge Complaint Handling reporting and the story your CMO needs to hear
  • Position Growth Partners against competitors with clear, differentiated value props
  • Nurture the slow sales marketing leads until timing flips in our favor

  What You'll Bring

  • At least 6 years building expertise within the sales marketing space
  • Ability to learn new sales marketing systems quickly and apply them effectively
  • Hands-on proficiency with Cross-Functional Collaboration, ideally paired with Innovation
  • The judgment to distinguish a fire drill from an actual fire

  The boldly-pragmatic people at Growth Partners have spent years proving that world-class Written Communication can absolutely come out of Mobile. Our Mobile team would rather over-communicate than leave a teammate guessing at midnight.

  With $85,000 - $118,000 as the anchor, expect mentorship, a benefits package worth bragging about, and the latitude to work remote-first.

  We touched the timestamp today; the Customer Success Manager hunt continues in earnest.

  Come find out why people stay at Growth Partners once they get here; the Customer Success Manager door is open.

• Required skills

  • Upselling
  • Complaint Handling
  • Written Communication
  • Customer Onboarding
  • Customer Retention
  • Salesforce Service Cloud
  • Inbound Call Handling
  • Twilio Flex
  • Creativity
  • Innovation
  • Cross-Functional Collaboration

• Benefits & perks

  • Travel insurance for business trips
  • Onboarding buddy program
  • Financial hardship assistance fund
  • Meditation and mindfulness apps
  • Basic life insurance
  • Burnout prevention resources
  • Free snacks and beverages
  • Employee Assistance Program (EAP)
  • Community service opportunities
  • Car Wash

• Apply before 2026-12-08

  Submit your application for this Remote sales_marketing position.