The opportunity timeline

• Overview

  DE Shaw is hiring a Customer Success Manager in West Valley City, UT.

• Role description

  DE Shaw is hiring a temporary Customer Success Manager who can speak to a CFO and a West Valley City small-business owner in the same afternoon. This Customer Success Manager role hands manager talent $105,000 - $156,000, a temporary arrangement in UT, and the latitude to call the shots.

  Key Responsibilities

  • Own the handoff doc that keeps nothing falling between Cold Calling and CRM
  • Manage paid search, social, and email programs end to end
  • Forecast demand and align marketing investment with sales objectives
  • Walk UT partners through co-marketing they'll say yes to
  • Deliver persuasive product demos to customer-centric buyers and stakeholders
  • Analyze campaign metrics and optimize spend against revenue targets
  • Walk new sales marketing clients through onboarding so they stick around

  What You'll Bring

  • Hands-on proficiency with Patience, ideally paired with Customer Retention
  • Real proficiency with Persuasion, plus willingness to learn Active Listening fast
  • Clear thinking under the kind of pressure West Valley City, UT deadlines bring
  • A communicator who writes the meeting recap nobody asked for but everyone reads

  Equal parts laboratory and workshop, DE Shaw builds proudly-nerdy sales marketing products that hold up far beyond the borders of West Valley City, UT. Our values show up in small daily choices, not just a poster on the wall.

  We start the conversation at $105,000 - $156,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from UT.

  The req cycled to active again moments ago for the West Valley City office.

  Ready to put your Time Management to work somewhere it actually matters? Apply to DE Shaw today.

• Required skills

  • CSAT Reporting
  • Active Listening
  • Customer Retention
  • Talkdesk
  • Patience
  • Time Management
  • Cold Calling
  • Attention to Detail
  • Facilitation
  • Persuasion

• Benefits & perks

  • Public transit subsidy
  • Emergency savings program
  • Mental health days
  • Recognition and rewards platform
  • Community Service
  • Referral bonus program
  • Lactation support and nursing rooms
  • Diversity and inclusion programs
  • Life Insurance
  • Severance package
  • Parental Leave
  • Financial hardship assistance fund

• Apply before 2026-12-15

  Submit your application for this Temporary sales_marketing position.