The opportunity timeline

• Overview

  Community Impact Foundation is hiring a Customer Success Manager in Little Rock, AR.

• Role description

  If you live for the thrill of closing deals and building relationships, this Customer Success Manager opening is built for you. Reduce it to essentials and you have $68,000 - $99,000, an AR Customer Success Manager seat, 7 years asked, and a clear climb ahead.

  Key Responsibilities

  • Identify and pursue new business opportunities throughout AR
  • Hands-on ownership of social media calendars and community engagement
  • Strong command of CSAT Reporting, with 8 of demand-generation experience
  • Hunt for partnership angles no one in Little Rock, AR has tried
  • Read the sales marketing market and reposition the offer when it shifts

  What You'll Bring

  • Enough CSAT Reporting to be dangerous, enough CRM Software to be trusted
  • Proven CSAT Reporting results, ideally seasoned in Little Rock, AR
  • Demonstrated ability to manage competing priorities under tight deadlines
  • 8+ years putting Freshdesk to work in a sales marketing setting
  • The reflex to surface risk before it surfaces itself
  • Proven leadership experience guiding manager-level initiatives
  • Calm under the agile chaos a manager role tends to generate

  Rooted in Little Rock and restless by nature, Community Impact Foundation keeps reinventing how CRM Software and Collaboration fit together. We protect Fridays for learning, so spend them chasing Collaboration or CSAT Reporting, your call.

  We pair a $68,000 - $99,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

  Just updated, just confirmed, just waiting on the right applicant.

  Seize this opportunity in Little Rock, AR and apply before the deadline.

• Required skills

  • Freshdesk
  • Empathy
  • Multitasking
  • Account Management
  • CRM Software
  • Ticket Management
  • CSAT Reporting
  • Collaboration
  • Cultural Awareness

• Benefits & perks

  • Free coffee and espresso bar
  • Partner Discounts
  • Yoga Classes
  • Book and audiobook stipend
  • Performance Bonuses
  • Tax preparation assistance
  • Employee Discounts
  • Generous paid time off
  • Estate planning services
  • Adoption Leave
  • Hotel and lodging coverage
  • Financial hardship assistance fund
  • Identity theft protection

• Apply before 2026-12-17

  Submit your application for this Internship sales_marketing position.