The opportunity timeline

• Overview

  Apollo is hiring a Customer Service Representative in Charleston, SC.

• Role description

  Forget the funnel metaphor for a second: Apollo's next Customer Service Representative in Charleston cares about momentum, and Escalation Management is how you create it. Everything about this mid-level Customer Service Representative post says trust — $60,000 - $92,000, full-time flexibility, and 3 years rewarded with real say.

  Key Responsibilities

  • Develop and execute multi-channel campaigns that drive qualified leads for Apollo
  • Line up the steady-handed sponsorships that put Apollo in front of buyers
  • Turn Apollo's problem-solving differentiator into a thirty-second pitch
  • Analyze campaign metrics and optimize spend against revenue targets
  • Spot which Charleston accounts are about to churn and win them back
  • Lead results-oriented go-to-market efforts for products launching in SC

  What You'll Bring

  • Comfort working in a fast-paced, scrappy-but-steady environment
  • Enough Negotiation to be dangerous, enough Live Chat Support to be trusted
  • Comfort steering sales marketing conversations toward a decision
  • 4+ years building trust the slow, unglamorous way
  • An Apollo mindset: scrappy today, scalable tomorrow
  • Self-direction that survives a quiet Slack channel

  There's a reason sales marketing leaders keep calling Apollo: this boldly-pragmatic Charleston, SC team simply refuses to ship anything mediocre. Our Charleston team treats every retro like a chance to quietly upgrade how we operate.

  On top of $60,000 - $92,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.

  Live and hiring this very moment for the Charleston, SC team.

  Ready to put your Escalation Management to work somewhere it actually matters? Apply to Apollo today.

• Required skills

  • CRM Software
  • Help Scout
  • Escalation Management
  • Verbal Communication
  • Customer Onboarding
  • Live Chat Support
  • Negotiation
  • Prioritization

• Benefits & perks

  • Free snacks and beverages
  • Bike-to-work program
  • Company Car
  • 20% time for personal projects
  • Phantom stock plan
  • Compressed work week option
  • Equipment Allowance
  • Fully remote position
  • Employer-paid health premiums
  • Accessible workplace design
  • Employee of the Month
  • Referral bonus program

• Apply before 2026-12-12

  Submit your application for this Full-time sales_marketing position.