The opportunity timeline

• Overview

  Kohls is hiring a Customer Service Manager in Eau Claire, WI.

• Role description

  Join Kohls and help us scale demand generation, brand awareness, and measurable revenue in Eau Claire, WI. The right high-growth candidate will own outcomes, mentor peers, and earn $97,000 - $141,000 in this manager internship position.

  Key Responsibilities

  • Mine Ticket Management data for the fiercely-supportive story that wins the room
  • Run experiments on sales marketing messaging and keep only what converts
  • Convert webinar attendees into sales marketing demos within 48 hours
  • Script the webinar that fills the sales marketing top of funnel
  • Coach the Customer Service Manager team off discounting and onto value selling
  • Seed Eau Claire social channels with content that earns replies

  What You'll Bring

  • The communication discipline to over-share early and trim later
  • Around 7+ years of hands-on experience in a sales marketing role
  • The self-awareness to know which problems are yours to solve
  • A quality-obsessed bias toward action, balanced by knowing when to wait
  • The grit to debug at 4pm on a Friday without complaint
  • Experience thriving in a hardworking, deadline-driven setting like Kohls

  Kohls is what happens when tinker-friendly engineers in Eau Claire decide that good enough is the enemy of great Verbal Communication. Our values show up in small daily choices, not just a poster on the wall.

  We anchor everything in $97,000 - $141,000, then add mentorship, benefits, and the freedom to flex your internship schedule around real life.

  Hiring for this position is live and moving quickly, with interviews already underway.

  Join our Eau Claire team by applying for this Customer Service Manager position today.

• Required skills

  • Jira Service Management
  • Customer Feedback Analysis
  • Verbal Communication
  • Ticket Management
  • Organization
  • Leadership

• Benefits & perks

  • Company-wide holiday shutdown
  • Home Office Setup
  • 401(k) matching
  • Paid vacation days
  • No-meeting Fridays
  • Team building activities
  • Free snacks and beverages
  • Legal insurance plan
  • Home office stipend
  • 20% time for personal projects
  • Meal delivery stipend
  • Assistive technology support
  • Performance Bonuses

• Apply before 2026-12-07

  Submit your application for this Internship sales_marketing position.