The opportunity timeline

• Overview

  KPMG is hiring a Call Center Manager in San Antonio, TX.

• Role description

  This is a manager opportunity for a Call Center Manager who knows how to move metrics, not just manage them. The $85,000 - $127,000 is the floor, not the ceiling; with 7 years and sales marketing ownership, this KPMG role keeps rising.

  Key Responsibilities

  • Set the weekly cadence that keeps KPMG reps accountable
  • Own the handoff doc that keeps nothing falling between Multitasking and CRM
  • Bridge Professionalism reporting and the story your CMO needs to hear
  • Grow brand awareness through Cross-selling and Cold Calling initiatives
  • Own the funnel from first click to closed-won, top to bottom
  • Read the sales marketing market and reposition the offer when it shifts
  • Carry the booth conversation past small talk into next steps
  • Sniff out the Multitasking gap that's leaking deals at handoff

  What You'll Bring

  • An appetite for ownership that scales with the stakes
  • Inclusive problem-solving that doesn't wait for permission
  • Practical Account Management skills sharpened in a temporary setting
  • Sharp organizational skills and an ability to juggle multiple workstreams

  At KPMG, our mission is to make sales marketing simpler, faster, and more accessible for everyone in San Antonio, TX and beyond. You set the boundaries of your temporary schedule and we respect them without the side-eye.

  We offer $85,000 - $127,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

  The temporary seat is open right now, refreshed and ready for resumes.

  Your Jira Service Management story isn't finished, and the next chapter might be a Call Center Manager role here.

• Required skills

  • Multitasking
  • Jira Service Management
  • Churn Reduction
  • CRM Software
  • Account Management
  • CSAT Reporting
  • Cold Calling
  • Cross-selling
  • Verbal Communication
  • Technical Support
  • Collaboration
  • Prioritization
  • Professionalism
  • Public Speaking

• Benefits & perks

  • Supplemental life insurance
  • On-site childcare
  • Paid certification exam fees
  • Employer pension contributions
  • Prescription drug coverage
  • Adoption assistance
  • Equipment Allowance
  • Disaster relief assistance
  • 20% time for personal projects
  • Cost-of-living adjustments
  • Tuition Reimbursement
  • Bike-to-work program
  • Hearing aid coverage

• Apply before 2026-11-25

  Submit your application for this Temporary sales_marketing position.