The opportunity timeline

• Overview

  Colliers International is hiring a Call Center Manager in McKinney, TX.

• Role description

  Growth at Colliers International stalled below where it should be, so we opened a Call Center Manager position for a manager closer fluent in Conflict Resolution. With 7 years of experience under your belt, you'll step into a hybrid position paying $99,000 - $143,000 where ownership and momentum matter.

  Key Responsibilities

  • Keep a finger on competitor pricing across TX
  • Coach junior reps through their first innovative negotiation
  • Mentor junior reps on outreach cadence and objection handling
  • Strong command of Intercom, with 7 of demand-generation experience
  • Decode why TX buyers say yes and double down on it
  • Feed sales the Collaboration signals that say a buyer is ready now
  • Pull the ownership-driven case study that closes a stalled McKinney deal
  • Create sales collateral, decks, and proposals that move prospects forward

  What You'll Bring

  • Ability to thrive both independently and as part of a tight-knit team
  • At least 6 years building expertise within the sales marketing space
  • Working understanding of both Intercom and Five9 in real-world settings
  • Comfort steering sales marketing conversations toward a decision
  • The judgment to say no to good ideas at the wrong time
  • Sharp written and verbal communication, tested under scrutiny
  • Self-direction that survives a quiet Slack channel

  Three things define Colliers International: a McKinney address, a wildly-collaborative culture, and a near-religious devotion to Conflict Resolution. Honest feedback is a gift here, and we try to wrap it kindly before we hand it over.

  The offer rewards both ends, $99,000 - $143,000 for your Work Ethic today and mentorship for the manager leader you become tomorrow.

  We are actively reviewing applications for this Call Center Manager role this week.

  Don't just bookmark this Call Center Manager posting in McKinney, act on it and apply today.

• Required skills

  • Customer Journey Mapping
  • Conflict Resolution
  • Jira Service Management
  • Five9
  • Intercom
  • Collaboration
  • Work Ethic

• Benefits & perks

  • Professional development budget
  • Transit Subsidies
  • Charitable donation matching
  • Equity grants
  • Nap pods
  • Eldercare support

• Apply before 2026-12-29

  Submit your application for this Hybrid sales_marketing position.