The opportunity timeline

• Overview

  Cisco is hiring a Call Center Manager in Eugene, OR.

• Role description

  This isn't a quota-and-coast Call Center Manager job; Cisco expects the person in Eugene to expand the whole category. The reward structure favors doers: $101,000 - $148,000 upfront, real sales marketing ownership, and a Cisco team pulling the same direction.

  Key Responsibilities

  • Build the Eugene reference network that closes deals for you
  • Feed sales the Salesforce Service Cloud signals that say a buyer is ready now
  • Write follow-ups that get answered, not the ones that get ignored
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Brief the Call Center Manager team on what's working in this week's market
  • Turn cold sales marketing leads into signed deals across Eugene, OR
  • Turn a $101,000 - $148,000 budget into measurable builder-led growth

  What You'll Bring

  • Judgment seasoned by at least 8 years of real consequences
  • Clear thinking under the kind of pressure Eugene, OR deadlines bring
  • Sound instincts for reading a room you've never been in before
  • Strong working knowledge of Technical Support and Talkdesk
  • The judgment to say no to good ideas at the wrong time

  Cisco doesn't sell sales marketing so much as guarantee it, a service-minded distinction the Eugene, OR team takes personally. Curiosity outranks credentials on this sales marketing team, so bring questions, not just answers.

  Lead with the number, $101,000 - $148,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Eugene life.

  Last touched this morning, the Call Center Manager listing remains active and unfilled.

  Send the resume, skip the cover-letter cliches, and let your Troubleshooting do the talking.

• Required skills

  • Help Scout
  • HubSpot Service Hub
  • Talkdesk
  • Technical Support
  • Troubleshooting
  • Salesforce Service Cloud
  • Ticket Management
  • Professionalism
  • Stakeholder Management

• Benefits & perks

  • Biometric screenings
  • Health Savings Account (HSA) with employer contribution
  • Stretch assignments and rotations
  • Family planning support
  • Community Service
  • Medical insurance with low premiums
  • On-site fitness center
  • Prescription drug coverage
  • Happy Hours
  • Four-day work week
  • Bike Storage
  • Board Games

• Apply before 2026-12-27

  Submit your application for this Freelance sales_marketing position.