The opportunity timeline

• Overview

  Carlyle Group is hiring a Call Center Manager in Spartanburg, SC.

• Role description

  Carlyle Group is hiring a temporary Call Center Manager who can speak to a CFO and a Spartanburg small-business owner in the same afternoon. Bring quick-to-ship Twilio Flex and 7 years to Spartanburg, and the return is $88,000 - $128,000, a temporary schedule, and influence that grows.

  Key Responsibilities

  • Negotiate pricing and close deals that meet or exceed quarterly quotas
  • Create sales collateral, decks, and proposals that move prospects forward
  • Run discovery calls that uncover budget without asking for it
  • Set and monitor KPIs tied to revenue, retention, and acquisition cost
  • Push Empathy adoption so the SC team stops flying blind
  • Deliver persuasive product demos to outcome-focused buyers and stakeholders
  • Carry the SC number and the relationships that make it real
  • Tune the ad creative until the sales marketing cost-per-lead drops

  What You'll Bring

  • Decision Making fundamentals plus the Problem Solving polish clients notice
  • A Spartanburg network, or the hustle to build one from scratch
  • 6+ years of Problem Solving reps, not just Problem Solving exposure
  • A collaborator who makes the manager review feel less like an exam
  • Proven track record delivering results as a Call Center Manager

  We are an unfussy sales marketing company, and Carlyle Group calls Spartanburg, SC home. We protect Fridays for learning, so spend them chasing Inbound Call Handling or Decision Making, your call.

  We seal the offer with $88,000 - $128,000, mentorship, benefits, and flexibility, the four reasons SC talent picks Carlyle Group first.

  The Carlyle Group team is scaling in Spartanburg, SC, and we are hiring for it now.

  Send your application to Carlyle Group and let's turn this listing into your start date.

• Required skills

  • Customer Journey Mapping
  • Problem Solving
  • Freshdesk
  • Written Communication
  • QA Monitoring
  • Talkdesk
  • Twilio Flex
  • Inbound Call Handling
  • Knowledge Base Management
  • Creativity
  • Decision Making
  • Empathy

• Benefits & perks

  • LinkedIn Learning access
  • Pet-Friendly Office
  • Stock options
  • Earned wage access
  • Certification reimbursement
  • Frequent flyer program enrollment
  • Travel Allowance
  • Stretch assignments and rotations

• Apply before 2027-01-02

  Submit your application for this Temporary sales_marketing position.